FREQUENTLY ASKED QUESTIONS

Your peace of mind is our priority, and our FAQs are designed to guide you through the Foto Fly Booth experience effortlessly. If you don't find what you're looking for, feel free to reach out to our friendly team – we're here to assist you every step of the way. Let's ensure your event is not only picture-perfect but also stress-free!

THE EXPERIENCE

  • How does the photobooth work?

    Using our photobooth is as easy as 1-2-3! Step in, tap the 'start' button, pick your photobooth type (photo, boomerang, or GIF), and then strike a pose. Your photo will then be available to share via text, email or airdrop. If you booked a print experience you can collect your high-quality prints instantly. Our user-friendly interface ensures a seamless experience for guests of all ages.

  • How long does it take to set up/break down, and is this time billed?

    Our dedicated team requires approximately 45 minutes for both setup and breakdown. Importantly, this time is not billed to you, ensuring that you can enjoy a stress-free and seamless photo booth experience without any additional charges.

  • Is there an attendant with the photobooth?

    Yes, indeed! A friendly and professional attendant will be on-site to assist your guests, ensure the smooth operation of the photobooth, and handle any technical issues that may arise. Your focus can stay on enjoying the event.

  • What types of events are suitable for a photobooth?

    Photobooths are perfect for a wide range of events! They add a fun and interactive element to weddings, birthday parties, corporate events, baby showers, and more. If you're celebrating, a photobooth is a fantastic addition.

  • Is there an age limit for using the photobooth?

    Not at all! Our photobooths are suitable for all ages, from kids to adults. We provide a variety of props and backdrops to cater to different preferences and themes, ensuring everyone has a blast.

  • What sets your photobooths apart from others?

    Our photobooths stand out with their sleek design, high-quality prints, and a vast selection of customizable options. We prioritize customer satisfaction, and our dedicated team is committed to making your event truly memorable. Check out our about us page to get to know our team and the face behind Foto Fly.

BOOKING

  • What is the booking process?

    The booking process is designed to be straightforward. Visit our Book Now page to explore our three built-in packages or fill out a questionnaire for a custom quote. We'll reach out to you within 24 hours to confirm details and provide the final cost. Once you've reviewed and signed the contract, the $125 non-refundable fee is due, credited toward your final cost. Final payment is required before setup on the day of your event, ensuring everything is set up for a smooth and enjoyable experience.

  • How far in advance should we book Foto Fly for our event?

    The sooner, the better! To secure your preferred package and date, we recommend booking in advance. Our booking process involves an initial $125 non-refundable fee, which is applied toward your final cost. This helps us ensure all the necessary arrangements are in place for your unique event.

  • Do you have insurance?

    Yes, we carry general liability insurance for added peace of mind. If you require a copy for your records, feel free to ask, and we'll promptly provide the necessary documentation.

  • Do you have a contract?

    Yes, we believe in transparency and clarity. Each client signs a contract upon securing their event date with the $125 non-refundable fee. This formal agreement ensures mutual understanding and outlines the terms and conditions for a seamless collaboration.

  • How much space is needed for setup?

    Depending on your booking type, we require either a 10x10 space for print experiences or an 8x8 space for digital-only experiences. Ensuring a reliable outlet within 25 feet of the setup space ensures a smooth and uninterrupted photo booth experience for your event.

  • Can the photobooth be used outdoors?

    Certainly! Our photobooths are designed for both indoor and outdoor use. However, please ensure there is adequate shelter (based on weather) and power supply for the best experience. Our team can help you plan for outdoor setups.

  • What happens if we need to reschedule or cancel our event?

    Life happens, and we understand that. If you need to reschedule your event, please contact us as soon as possible. We'll do our best to accommodate the change in date, subject to availability. 


    In the unfortunate event of a cancellation, our cancellation policy will apply. The $125 deposit is non-refundable. Please refer to the terms outlined in your contract or contact our team for more details on the cancellation process and any applicable fees. We're here to assist you and work through any challenges that may arise.

  • Where is your standard service area?

    Foto Fly Booth takes pride in providing its services to a diverse range of regions within and around Los Angeles County. We cater to several areas, ensuring that our photobooth experiences are accessible and available to a wide audience. Specifically, our coverage extends to the following regions:  San Fernando Valley, Central Los Angeles, Santa Clarita Valley, San Gabriel Valley, Antelope Valley, Malibu, South Bay, and more. 

  • Are there any additional fees for travel or setup outside your standard service area?

    Our packages typically include travel and setup within a specified distance. If your event is outside our standard service area (more than 30 miles from the 91316 area code), there may be additional fees to cover travel time and expenses. Contact us, and we'll provide you with detailed information based on your event location.

PHOTOS & PRINTS

  • Can I request a personalized print design?

    Certainly! Our All-Inclusive package includes personalized print designs tailored to your event. If you opt for the Social or Premium packages, you have the flexibility to edit a pre-existing template. Additionally, for a nominal fee of $50, you can work with us to create a design from scratch, ensuring your prints are uniquely yours. The custom templates come with 5 revisions, and any additional edits you may need are $10 per revision.

  • What size prints do you offer?

    We provide flexibility in print sizes to suit your preferences. Choose between a 4x6 print template (one copy per photo) or a 2x6 print template (two copies per photo), allowing you to customize your photo booth experience according to your event style.

  • Are digital copies of the photos provided?

    Absolutely! You'll receive digital copies of all the photos, with access to a private high-resolution gallery online. Share them on social media, create a digital album, or simply keep them as cherished memories.

  • How do I access the digital copies of the photos after the event?

    Your digital copies will be made available through a secure and easy-to-use platform. We'll provide you with instructions on how to access and download the high-resolution images, ensuring you have digital memories that last a lifetime.

  • Is there a limit to the number of photos my guests can take?

    Not at all! Our packages include unlimited photo sessions during the rental period. We provide prints in the Premium (150 prints) and All-Inclusive package (250 prints), and any additional prints are $75 per 50 prints. Your guests can snap away to capture all the memorable moments.

PACKAGES & ADD-ONS

  • Do you provide props and a backdrop?

    Absolutely! We offer an extensive selection of themed props and backdrops, adding an extra layer of fun and creativity to your photo booth experience. From quirky hats to elegant backdrops, we have options to suit every occasion.

  • Can I bring my own props or personalize the ones provided?

    While we offer a diverse range of themed props, we understand you might want to add a personal touch. You're more than welcome to bring your own props or incorporate personal items into the photo sessions. Let us know your preferences, and we'll help make it happen with custom props (starting at $75).

  • Can I add extra hours to the rental on the day of the event?

    Yes, additional hours can often be accommodated. If you find the party is still going strong and you'd like to extend the photobooth experience, just let our team know, and we'll make the necessary arrangements ($100/hour).

If you have any questions that are not listed above, give us a call today and we'll be happy to answer any inquiries.

BOOK YOUR PHOTOBOOTH